Field Service Dispatch
National Service Alliance offers comprehensive field service dispatch and scheduling services for its national network of technicians. Call center personnel simply enter a zipcode and date to request a list of available service openings. The preferred date and time are then reserved and the booking is automatically confirmed with a unique reservation number.
The NSA system can be fully integrated with all levels of system capablilities. NSA offers a web-based scheduling and dispatch package. This package will interface with any Call Center CRM software. It can also function as an individual service management package for an independant service provider.